Patient Access Specialist: Front Office & Revenue Support

University of Miami; United States; On-site; USD 40,000 - 55,000; Full time

Job summary

The University of Miami UHealth at SoLé Mia is seeking a dedicated Patient Access Specialist (On-Site) to support front end revenue cycle and clinic operations, ensuring a positive patient experience across departments. Responsibilities include obtaining and verifying demographic and insurance information, securing authorizations, and coordinating with scheduling to manage patient flow.

The role requires a high school diploma and at least 3 years of relevant experience, with strong communication

Qualifications

• High School diploma or equivalent required.
• Minimum 3 years of relevant patient access or front desk experience.
• Ability to handle confidential information with discretion.
• Strong communication and organizational skills.

Responsibilities

• Obtain, verify, and enter demographic, financial, and clinical data for financial clearance.
• Call patients or offices to obtain missing insurance information.
• Verify insurance eligibility and notify appropriate parties of issues.
• Obtain authorizations, pre-certifications, and referrals.
• Lead and coach junior staff and ensure policy adherence.
• Maintain accurate records in the system of record.

Skills

Data entry

Effective communication

Discretion with confidential info

Prioritization under pressure

Interpersonal skills

Multi-tasking across software

Customer service orientation

Accounting knowledge

Education

High School diploma or equivalent

Job description

The University of Miami UHealth at SoLé Mia is seeking a dedicated Patient Access Specialist (On-Site) to support front end revenue cycle and clinic operations, ensuring a positive patient experience across departments. Responsibilities include obtaining and verifying demographic and insurance information, securing authorizations, and coordinating with scheduling to manage patient flow.

The role requires a high school diploma and at least 3 years of relevant experience, with strong communication