Lead Patient Access Specialist

University of Miami; Florida; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition remission

Job summary

The University of Miami UHealth – department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Specialist. This on-site role coordinates front-end revenue cycle and clinic operations to positively impact the patient experience.

Responsibilities include obtaining demographic, financial, and clinical information; verifying insurance; obtaining authorizations; and communicating with patients and families.

Qualifications

• Data entry and accuracy required.
• Strong communication and interpersonal skills.
• Customer service orientation and empathy.
• Ability to handle confidential information discreetly.
• Ability to prioritize and manage tasks under pressure.

Responsibilities

• Obtain, confirm, and enter demographic, financial, and clinical information for financial clearance.
• Verify insurance eligibility and notify stakeholders of issues.
• Obtain authorizations, pre-certifications, and referrals.
• Inform patients of liabilities and collect payments.
• Maintain accurate records and mentor junior staff.
• Provide leadership and promote compassionate, patient-centered care.

Skills

Data entry

Communication

Interpersonal skills

Customer service

Attention to detail

Confidentiality

Education

High School diploma or equivalent

Job description

The University of Miami UHealth – department of Patient Access at SoLé Mia has an exciting opportunity for a Patient Access Specialist. This on-site role coordinates front-end revenue cycle and clinic operations to positively impact the patient experience.

Responsibilities include obtaining demographic, financial, and clinical information; verifying insurance; obtaining authorizations; and communicating with patients and families.