Patient Access Specialist — Front Desk & Scheduling

Generations Family Health Center; Windham (CT); On-site; USD 2,097,000 - 2,986,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Education reimbursement

Paid time off

Job summary

Generations Family Health Center is seeking a Patient Access Representative for the Medical Department in Willimantic, CT. This full-time role involves greeting patients, answering calls, scheduling appointments, collecting information, and posting procedures with a focus on excellent customer service.

Qualifications include a High School diploma, strong typing and computer skills, and familiarity with dental/medical terminology.

Qualifications

• High school diploma required; post-secondary education helpful.
• Typing and computer skills essential for daily tasks.
• Bilingual candidates (Spanish/English) preferred based on patient population.

Responsibilities

• Greet patients and answer phones.
• Schedule appointments and obtain patient information.
• Post procedures and collect fees.
• Provide excellent customer service and teamwork with dental, medical, behavioral, health support staff.

Skills

Typing

Computer skills

Bilingual (Spanish/English)

Education

High School

Job description

Generations Family Health Center is seeking a Patient Access Representative for the Medical Department in Willimantic, CT. This full-time role involves greeting patients, answering calls, scheduling appointments, collecting information, and posting procedures with a focus on excellent customer service.

Qualifications include a High School diploma, strong typing and computer skills, and familiarity with dental/medical terminology.