Patient Access Specialist — Front Desk & Scheduling

Rush Memorial Hospital; Rushville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Rush Memorial Hospital in Rushville, IN is seeking a Customer Service Representative to support patient registrations, verify demographics and insurance information, obtain signatures, and enter data into the hospital system. The CSR also handles phone calls, schedules appointments, and guides patients to the appropriate departments.

The role is full-time, daytime hours, and on-site in the outpatient setting, requiring professionalism, accuracy, and the ability to work under pressure.

Qualifications

• High school diploma required.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Facilitates patient registration and data entry into the hospital system.
• Answers incoming calls and directs inquiries professionally.
• Schedules patient appointments and routes patients to the correct departments.
• Maintains patient confidentiality and handles sensitive information.

Skills

Communication

Interpersonal skills

Prioritization

Multitasking

Education

High school diploma

Tools

Registration software

Job description

Rush Memorial Hospital in Rushville, IN is seeking a Customer Service Representative to support patient registrations, verify demographics and insurance information, obtain signatures, and enter data into the hospital system. The CSR also handles phone calls, schedules appointments, and guides patients to the appropriate departments.

The role is full-time, daytime hours, and on-site in the outpatient setting, requiring professionalism, accuracy, and the ability to work under pressure.