Patient Access Specialist – Front Desk & Registration

r1rcm; Sylva (NC); Sur place; USD 20 000 - 26 000; Plein temps

Résumé du poste

R1 is seeking a Patient Access Customer Service Representative in Franklin, NC, on-site. You will be the first point of contact, ensuring fast, compassionate access to care while navigating multiple systems and handling insurance details.

This role emphasizes patient experience, accuracy in data collection, and collaboration with care teams. Training and career growth opportunities support your development in healthcare operations.

Qualifications

• Exceptional customer service and interpersonal skills.
• Ability to maintain composure in a fast-paced environment.
• Detail-oriented with strong data entry.
• Experience with patient access, registration, or insurance verification is a plus.

Responsabilités

• Register patients across multiple systems efficiently.
• Answer phones and gather patient information quickly.
• Minimize delays in registration to ensure timely access to care.
• Explain cost estimates and collect co-pays when applicable.
• Collaborate with nurses and care teams to ensure patient flow.
• Provide compassionate service during stressful moments.

Connaissances

Customer service

Communication

Multitasking

Attention to detail

Formation

High School Diploma or GED

Description du poste

R1 is seeking a Patient Access Customer Service Representative in Franklin, NC, on-site. You will be the first point of contact, ensuring fast, compassionate access to care while navigating multiple systems and handling insurance details.

This role emphasizes patient experience, accuracy in data collection, and collaboration with care teams. Training and career growth opportunities support your development in healthcare operations.