Patient Access Specialist - Front Desk & Insurance

KPC GLOBAL MEDICAL CENTERS INC.; Menifee (CA); On-site; USD 23,000 - 27,000; Full time

Job summary

KPC Global Medical Centers Inc. in Menifee, CA is seeking a Patient Access Representative for full-time day shifts. The role requires effective communication with patients and representatives, handling inquiries about benefits, billing and admission processes.

Experience in hospital admitting and customer service is preferred. Responsibilities include discussing personal and financial matters with patients, maintaining a professional demeanor, and following office procedures.

Qualifications

• Ability to communicate effectively, verbally and non-verbally.
• Strong interpersonal skills and professional demeanor.
• Ability to discuss personal and financial matters with patients or representatives.
• Knowledge of insurance benefits, covered services, billing and government insurance procedures.
• General knowledge of office procedures and organized resource usage.
• Violence Prevention & De-Escalation training within 90 days of hire.

Responsibilities

• Communicate effectively with patients and representatives.
• Discuss personal and financial matters related to care.
• Maintain a professional demeanor with customers.
• Perform other duties as assigned.

Skills

Communication

Interpersonal skills

Customer service

Insurance knowledge

Office procedures

Resource organization

Education

High school diploma or equivalent

1 year hospital admitting experience

1 year customer service experience

Job description

KPC Global Medical Centers Inc. in Menifee, CA is seeking a Patient Access Representative for full-time day shifts. The role requires effective communication with patients and representatives, handling inquiries about benefits, billing and admission processes.

Experience in hospital admitting and customer service is preferred. Responsibilities include discussing personal and financial matters with patients, maintaining a professional demeanor, and following office procedures.