Patient Access Specialist & Front Desk Coordinator

Lifespan; Pawtucket (RI); On-site; USD 24,975 - 41,190; Full time

Job summary

Gateway Healthcare Inc. seeks a Patient Access Representative to support front desk operations, client registration, and data collection to ensure service reimbursement. The role involves greeting clients, scheduling, and maintaining accurate electronic records at the Pawtucket facility.

The position requires effective communication, basic math, and proficiency with standard software tools. Strong attention to confidentiality and professional interaction is essential.

Qualifications

• Must have good communication skills both verbal and written.
• Moderate mathematical skills to calculate figures and amounts.
• Ability to perform basic arithmetic in all units of measure with calculator or manually.

Responsibilities

• Greet clients and visitors as receptionist.
• Schedule appointments and reminder calls for multiple providers.
• Maintain front desk schedules and perform daily preparation activities.
• Collect information for reimbursement, e.g. income verification and registration.
• Register new clients and open electronic case at admission.
• Verify benefits with insurance carriers and enter data into CMHC.
• Obtain authorizations and monitor reimbursement processes.
• Maintain client data and co-pay information electronically.
• Assist in developing procedures and generate reports.

Skills

Communication

Math skills

Calculator use

Spreadsheet software

Word processing

Training/certifications

Education

High School Diploma or equivalent

Tools

CMHC system

Job description

Gateway Healthcare Inc. seeks a Patient Access Representative to support front desk operations, client registration, and data collection to ensure service reimbursement. The role involves greeting clients, scheduling, and maintaining accurate electronic records at the Pawtucket facility.

The position requires effective communication, basic math, and proficiency with standard software tools. Strong attention to confidentiality and professional interaction is essential.