Patient Access Specialist: Front Desk at GI Center

Gastrointestinal Endoscopy Center; Troy (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

Gastrointestinal Endoscopy Center in Troy, MI is seeking a Front Desk / Patient Access Representative to join our ambulatory surgery center team. This role focuses on welcoming patients, accurate registration, and smooth financial processing.

You will greet patients, verify insurance, collect copays, and enter demographic data while protecting patient confidentiality and complying with privacy regulations. Prior healthcare front desk experience is preferred.

Qualifications

• Strong customer service and communication skills.
• Attention to detail and ability to multitask.
• Proficiency in Excel and Outlook.
• Reliable attendance and punctuality.
• Healthcare front desk experience preferred.

Responsibilities

• Greet patients and visitors professionally.
• Collect and verify patient IDs and insurance.
• Ensure documents and signatures are complete.
• Enter demographic and financial info accurately.
• Collect copays and issue receipts.
• Balance daily upfront collections.
• Prepare patient charts for procedures.
• Protect patient confidentiality and privacy.
• Attend training sessions.
• Perform related duties as assigned.

Skills

Customer service

Communication

Multitasking

Reliability

Front desk experience

Tools

Microsoft Excel

Outlook

Job description

Gastrointestinal Endoscopy Center in Troy, MI is seeking a Front Desk / Patient Access Representative to join our ambulatory surgery center team. This role focuses on welcoming patients, accurate registration, and smooth financial processing.

You will greet patients, verify insurance, collect copays, and enter demographic data while protecting patient confidentiality and complying with privacy regulations. Prior healthcare front desk experience is preferred.