Patient Access Specialist - Front Desk

Digestive Health Specialists, PA; Northern (KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Digestive Health Specialists, P.A. in Winston Salem, NC is seeking a Patient Access Specialist (Front Desk) to greet patients and manage check-in/check-out processes with a friendly, professional demeanor.

You will perform front office duties, handle scheduling, answer inquiries, and provide excellent customer service. Travel to satellite locations as needed to support patient access across the practice.

Qualifications

• Typing proficiency (40 WPM) required.
• Proficient in Word and Excel.
• Professional communication and attention to detail are essential.

Responsibilities

• Greet patients and guests with a warm, welcoming demeanor.
• Manage patient check-in and check-out accurately and efficiently.
• Provide excellent customer service to patients, visitors, and vendors.
• Travel to satellite locations as needed to support access.

Skills

Typing 40 WPM

Word

Excel

Professional communication

Detail oriented

Patient focused

Teamwork

Discretion

Flexibility

Education

High School diploma

Job description

# Patient Access Specialist - Front DeskDHS Winston Salem - Winston Salem, NC 27103## OverviewLevelEntryPosition TypeFull TimeJob ShiftDayEducation LevelHigh SchoolCategoryAdmin - Clerical## Description**Please visit https://digestivehealth.ws/careers/ to complete our full application**Digestive Health Specialists, P.A., a leading gastroenterology group based in Winston Salem, is currently recruiting for a Patient Access Specialist (Front Desk) to join our team in Winston Salem. We are a well-established and growing practice; founded originally in 1979 and have grown to serve our patients now in 5 locations. Patients choose our practice for our experienced providers and staff who provide friendly, compassionate, high-quality and affordable care. No weekends, nights or call would apply for this position.**Summary**A front office team member is expected to greet everyone with a friendly and welcoming demeanor. Ensures patient check-in and check-out process is completed effectively and efficiently. DHS expects front office team members to provide excellent customer service to all patients, visitors and vendors that come to our offices. This position will travel to satellite locations as needed.## QualificationsSkills Needed: Typing skills with minimum of 40 WPM, Word and Excel experience/proficiency, Professional Communication, Detail Oriented, Patient Focused, Frequent Interaction With Others, Diplomacy and Tact, Dependable, Team Oriented, Ability to take direction, Ability to maintain ConfidentialityRequirements Include:Must have transportation, current NC Driver’s License without restrictions and vehicle insurance.Flexibility and the ability to work check-in and check-out or scheduling at any time and in any location as needed.Team work is required!