Front Office Specialist - (FT)- West Jefferson, NC

Carolina QuickCare; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Carolina QuickCare is seeking a Front Office Specialist to join our West Jefferson team. You will be the face of the practice, greeting patients, answering calls, and coordinating check-in and registration for a smooth, patient-centered experience.

The role requires a High School diploma or GED, a willingness to work evenings, weekends, and holidays, and strong organizational and problem-solving skills. Prior customer service experience is a plus.

Qualifications

• High School diploma or GED required.
• Willingness to work flexible schedules including evenings, weekends, and holidays.
• Strong organizational, time management, and problem-solving skills.
• Six months of related customer service experience and/or training preferred.

Responsibilities

• Working at the reception desk, answering phones, and greeting and communicating with patients, clinical staff, and Providers.
• Checking in patients and properly documenting registration.
• Verifying insurance and other pertinent patient information.
• Collecting co-pays and payments from patients.
• Entering charges and payments into the software system.
• Other duties as assigned.

Skills

Customer service

Time management

Problem solving

Communication

Organization

Education

High School diploma or GED

Job description

Front Office Specialist - (FT)- West Jefferson, NC

Job Category: Front Office

Requisition Number: FRONT004629

• Full-Time

Locations

Showing 1 location

West Jefferson, NC
West Jefferson, NC, USA

Description

Are you looking for an opportunity to join a team that makes a difference in your community? Do you want to work in a fast-paced environment where each day presents a new challenge?

If the answer is yes, welcome to Carolina QuickCare!
Opportunity is here, and the time to act is now!

As a Front Office Specialist, you will engage directly with our patients and be the face of our business. You will ensure an exceptional patient experience by performing a wide variety of complex administrative tasks to support patient care delivery. You will be able to use your problem-solving skills to overcome challenges in a fast-paced environment where you’ll never have the same day twice!

DUTIES AND RESPONSIBILITIES :

• Working at the reception desk, answering phones, and greeting and communicating with patients, clinical staff, and Providers.
• Checking in patients and properly documenting registration.
• Verifying insurance and other pertinent patient information.
• Collecting co-pays and payments from patients.
• Entering charges and payments into the software system.
• Other duties as assigned.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EXPERIENCE AND REQUIREMENTS:

• High School diploma or GED is required.
• Willingness to work flexible schedules including evenings, weekends, and holidays.
• Strong organizational, time management, and problem-solving skills.
• Six months of related customer service experience and/or training preferred.

Rock Oak Services Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.