Patient Access Specialist - Front Desk

Digestive Health Specialists, P.A.; Williamsburg Square (NC); On-site; USD 34,000 - 45,000; Full time

Job summary

Digestive Health Specialists, P.A. is seeking a Patient Access Specialist (Front Desk) to join our Winston Salem team. Responsibilities include greeting patients, handling check-in/check-out, and delivering friendly, efficient service.

The role may require travel to satellite locations and involves coordinating scheduling with providers. The ideal candidate will have typing skills, proficiency in Word and Excel, and a professional, confidential approach to patient interactions.

Qualifications

• Typing 40 WPM and proficient Word/Excel skills.
• Professional communication and strong attention to detail are required.
• Customer-service mindset with patient-focused approach.

Responsibilities

• Greet patients and manage front desk check-in/check-out.
• Provide excellent customer service to patients, visitors, and vendors.
• Travel to satellite locations as needed and coordinate scheduling.

Skills

Typing 40 WPM

MS Word

MS Excel

Professional communication

Detail oriented

Patient-focused

Team oriented

Confidentiality

Take direction

Tools

Word

Excel

Job description

Please visit https://digestivehealth.ws/careers/ to complete our full applicationDigestive Health Specialists, P.A., a leading gastroenterology group based in Winston Salem, is currently recruiting for a Patient Access Specialist (Front Desk) to join our team in Winston Salem. We are a well-established and growing practice; founded originally in 1979 and have grown to serve our patients now in 5 locations. Patients choose our practice for our experienced providers and staff who provide friendly, compassionate, high-quality and affordable care. No weekends, nights or call would apply for this position.SummaryA front office team member is expected to greet everyone with a friendly and welcoming demeanor. Ensures patient check-in and check-out process is completed effectively and efficiently. DHS expects front office team members to provide excellent customer service to all patients, visitors and vendors that come to our offices. This position will travel to satellite locations as needed.Skills Needed:Typing skills with minimum of 40 WPM, Word and Excel experience/proficiency, Professional Communication, Detail Oriented, Patient Focused, Frequent Interaction With Others, Diplomacy and Tact, Dependable, Team Oriented, Ability to take direction, Ability to maintain ConfidentialityRequirements Include:Must have transportation, current NC Driver’s License without restrictions and vehicle insurance.Flexibility and the ability to work check-in and check-out or scheduling at any time and in any location as needed.Team work is required!