Patient Access Specialist - Flexible Shifts & Per Diem

St. Mary Medical Center, Langhorne, PA; Philadelphia (Philadelphia County); Hybrid; USD 30,000 - 54,000; Part time

Benefits offered by this job

Free onsite parking

Work/Life balance

Referral Rewards Program

Job summary

Nazareth Hospital in Philadelphia is seeking a Patient Access Representative to greet, pre-register and register patients, verify insurance, and coordinate pre-certification needs. This role also involves performing medical necessity checks and obtaining patient signatures for required forms.

The position emphasizes professional customer service, timely problem resolution, and coordination with physicians, staff, and other hospital colleagues.

Qualifications

• HS diploma or equivalency is required.
• Associate degree preferred.
• Minimum 1 year experience in insurance verification and medical office/hospital customer service.
• Must have Outpatient Registration experience.
• HFMA CRCR or NAHAM CHAA within one year of hire.

Responsibilities

• Greet, pre-register and/or register patients in a courteous and professional manner.
• Verify insurance benefits and check for the necessity of pre-certification, authorization and referral.
• Perform medical necessity checks where needed.
• Secure patient signatures for required hospital forms and collection of patient’s financial responsibility when required.
• Provide professional, quality customer service, timely resolution to customer problems.
• Coordinate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues.
• Rotate into various areas of patient access and work a variety of shifts.

Skills

Insurance verification

Medical office customer service

Outpatient Registration

HFMA CRCR or NAHAM CHAA

Education

HS diploma or equivalent

Associate degree (Preferred)

Job description

Nazareth Hospital in Philadelphia is seeking a Patient Access Representative to greet, pre-register and register patients, verify insurance, and coordinate pre-certification needs. This role also involves performing medical necessity checks and obtaining patient signatures for required forms.

The position emphasizes professional customer service, timely problem resolution, and coordination with physicians, staff, and other hospital colleagues.