Patient Access Rep - Per Diem

Trinity Health Mid-Atlantic

Philadelphia (Philadelphia County)

On-site

USD 25,000 - 36,000

Part time

14 days+
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Benefits offered by this job

Work-life balance
Free onsite parking
Referral Rewards Program

Job summary

Nazareth Hospital in Philadelphia is seeking a Part-time/Per Diem Patient Access Rep to greet, pre-register and register patients while verifying insurance benefits and pre-certification requirements. The role includes handling patient signatures and collecting financial responsibility as needed.

The position supports revenue cycle activities and flexibility to rotate through patient access areas, with days, nights, weekends and holidays as required by a rotating schedule, helping maintain

Qualifications

  • HS diploma or equivalency required.
  • Outpatient registration experience preferred.
  • Minimum one year in insurance verification and medical office/hospital customer service.
  • HFMA CRCR or NAHAM CHAA certification within one year of hire.

Responsibilities

  • Greet and register patients in a courteous and professional manner.
  • Verify insurance benefits and check for pre-certification/authorization requirements.
  • Obtain patient signatures for required forms and collect financial responsibility when needed.
  • Provide professional, quality customer service and coordinate services to all customers.
  • Communicate revenue cycle related issues to patients, physicians, physician office staff and hospital colleagues.
  • Rotate into various areas of patient access and work a variety of shifts.

Skills

HS diploma or equivalency
Outpatient Registration experience
Insurance verification
Customer service
Medical office experience

Education

Associate degree (Preferred)
HFMA CRCR
NAHAM CHAA

Job description

Employment Type: Part time Shift: Rotating Shift Description: Job Title: Patient Access Rep Employment Type: Per Diem Shift: PRN, days, nights primarily. Weekend and holiday requirements. Location: Nazareth Hospital - Philadelphia, PA

Position Purpose

The primary function of the position is to greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for the necessity of pre-certification, authorization and referral. Perform medical necessity checks where needed. Secure patient signatures for required hospital forms and collection of patient’s financial responsibility when required. The position is also responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues. This position rotates into various areas of patient access and may work a variety of shifts.

Minimum Qualifications
  • HS diploma or equivalency
  • Associate degree (Preferred)
  • Minimum one (1) year experience in insurance verification and medical office/hospital customer service
  • Must have Outpatient Registration experience
  • HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Position Highlights
  • Work/Life balance with flexible schedules.
  • Free onsite parking.
  • Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
  • Referral Rewards Program
About us

Nazareth Hospital serves Northeast Philadelphia and the surrounding region. With over 160 inpatient beds and many outpatient services, Nazareth Hospital has a broad range of specialties to meet patients’ health care needs. Nazareth Hospital offers outstanding diagnostic, medical, surgical and therapeutic care with state-of-the-art technology. With the dedication of 1,200 employees and 350+ physicians and specialists, Nazareth Hospital treats patients and their families with respect and compassion while providing health care services in response to the changing needs of our community.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

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