Patient Access Specialist: First Contact & Scheduling

Community Health Network; Carmel (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

The Associate Patient Access Representative (APAR) at Community Health Network in Carmel is the first contact for visitors, handling patient registration, scheduling, and financial clearance. This role supports front-office and back-office tasks to ensure smooth visits.

Responsibilities include check-ins, payment collection, insurance verification, admissions/discharges/transfers processing, and accurate data entry into the EHR using EPIC, while maintaining CMS-compliant standards and patient

Qualifications

• The APAR handles a variety of front-office and back-office duties across the network.
• Roles include patient registration, scheduling, and financial clearance.
• Experience in healthcare office settings and strong customer service is preferred.

Responsibilities

• Handle check-ins, scheduling, payment collection and insurance verification.
• Perform registration and admissions tasks for inpatient, outpatient and emergency visits.
• Ensure accuracy of patient demographics, financial information and EHR data.

Education

High School Diploma or GED

Job description

The Associate Patient Access Representative (APAR) at Community Health Network in Carmel is the first contact for visitors, handling patient registration, scheduling, and financial clearance. This role supports front-office and back-office tasks to ensure smooth visits.

Responsibilities include check-ins, payment collection, insurance verification, admissions/discharges/transfers processing, and accurate data entry into the EHR using EPIC, while maintaining CMS-compliant standards and patient