Patient Access Specialist: Fast & Friendly Registration

Catholic Health Initiatives; Williston (ND); On-site; USD 28,000 - 39,000; Full time

Job summary

Catholic Health Initiatives' CHI Williston Health is seeking a Patient Access Representative to help patients and families navigate registration and access timely care across the Emergency Department and admitting desk. You will manage registration, scheduling, and insurance verification with accuracy, explain financial responsibilities, and maintain patient records in the electronic health record system.

The role requires attention to detail, proficiency with EHRs, compassionate service, and

Qualifications

• High School Diploma or GED required upon hire.
• Preferred: 1 year healthcare experience in patient access.

Responsibilities

• Register patients at multiple access points with accurate demographics and insurance verification.
• Scan, index, and manage patient documents to support workflows.
• Discuss financial responsibilities and collect payments when appropriate.
• Schedule and revise patient appointments to ensure timely care.
• Identify and resolve registration, insurance, and encounter discrepancies.
• Provide patient-facing support via telephone and other channels.

Skills

Patient registration

Insurance verification

Electronic health records

Customer service

Education

High School Diploma or GED

Tools

EHR systems

Job description

Catholic Health Initiatives' CHI Williston Health is seeking a Patient Access Representative to help patients and families navigate registration and access timely care across the Emergency Department and admitting desk. You will manage registration, scheduling, and insurance verification with accuracy, explain financial responsibilities, and maintain patient records in the electronic health record system.

The role requires attention to detail, proficiency with EHRs, compassionate service, and