PATIENT ACCESS SPECIALIST - ER

MDH Medical Group; Macomb (IL); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

457B with employer match

STD and LTD

Job summary

MDH Medical Group in Macomb, IL is seeking a patient access specialist to manage registration, admission and discharge data for the Emergency and Registration Departments. This role includes clerical support and receptionist duties, requiring collaboration with department staff to ensure smooth operations.

Applicants should have a high school diploma, prior medical receptionist experience, and typing speed of 35 wpm. Salary ranges from $17.55 to $23.69 per hour, with full-time benefits.

Qualifications

• Must be a high school graduate.
• Previous medical receptionist/clerical experience preferred.
• Typing/keyboarding experience required with a minimum of 35 wpm.
• Registration clerk must complete the designated orientation program.

Responsibilities

• Arrange for efficient collection of registration, admission, and discharge data for the Emergency and/or Registration Departments.
• Provide general clerical support and receptionist duties to the Emergency and/or Registration Department.
• Collaborate with department staff to ensure effective departmental operations.

Skills

Medical terminology

Medical equipment knowledge

Policies and procedures knowledge

Education

High school diploma

Tools

Typing 35 wpm

Job description

JOB KNOWLEDGE: Must have knowledge of the following: medical terminology, all technical equipment used, and knowledge of hospital and departmental policies and procedures. The patient populations must be considered when assessing job knowledge required from the employee.

Key Details

• Expected pay for this position is $17.55-$23.69. Actual pay will be determined by experience, skills and internal equity.
• MDH Benefits package includes:
  • Medical, Dental, Vision
  • 457B and employer match for FT Employees
  • Company paid STD and LTD
• Job Summary:
  • The patient access specialist will arrange for the efficient and accurate collection of registration, admission, and discharge data for patients arriving in the Emergency and/or Registration Departments. The patient access specialist will also provide general clerical support and receptionist duties to the Emergency and/or Registration Department. All duties are performed within the framework of established operational policies and procedures. The patient access specialist is expected to work collaboratively with department staff to ensure effective departmental operations.
• Job Specifications:
  • EDUCATION AND EXPERIENCE: Must be a high school graduate. Previous medical receptionist/clerical experience or a background in general office work preferred. Typing/keyboarding experience required with a minimum of 35 wpm. A registration clerk must successfully complete the designated orientation program for this position.

Abilities, Interests And Temperaments

• Must be able to use tact, courtesy, and diplomacy when dealing with employees, supervisors, doctors, patients and the general public.
• Must have the ability to express thoughts in clear and concise terms, both verbal and written.
• Must have the ability to apply critical thinking skills to assess a situation and summon appropriate help when needed.
• Must have the ability to follow processes and techniques necessary to follow policies and procedures to ensure standards of care.
• Must be interested in all aspects of maintaining a general business office setting.
• Must have the ability to work with a variety of patients of all populations (e.g. developmentally appropriate care, cultural diversity, patients with pain, victims of abuse or neglect, and diagnosis or procedure specific such as patient with congestive heart failure or cesarean delivery).