PATIENT ACCESS SPECIALIST - CLINIC

MDH Medical Group; Macomb (IL); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

457B retirement plan

Employer matching

Company paid STD

Company paid LTD

Job summary

MDH Medical Group seeks a Patient Access Specialist to handle front-desk duties, appointment scheduling, data entry and insurance verification. Proficiency with Cerner, Word and Excel is required. Strong customer service and confidentiality are essential as part of a medical office team.

The role requires a high school diploma and prior secretarial experience, with opportunities for professional growth within a community health setting.

Qualifications

• High school diploma or equivalent.
• Previous secretarial experience required.
• Knowledge of electronic medical record systems and record keeping.

Responsibilities

• Answering the telephone and monitoring messages.
• Receive visitors and schedule appointments.
• Data entry and record-keeping in Cerner and Excel.
• Verify insurance and complete prior authorizations when required.
• Prepare Good Faith Estimates when required.

Skills

Customer service

Telephone etiquette

Data entry

Microsoft Word

Excel

Cerner

Insurance verification

Education

High school diploma

Tools

Office software

EMR systems

Job description

• Expected pay for this position is $17.55-$23.69. Actual pay will be determined by experience, skills and internal equity.
• 457B and employer match for FT Employees
• Company paid STD and LTD

Job Summary

The MDH Behavioral Health Services Patient Access Specialist (PAS) is responsible for the following daily activities which include, but are not limited to, answering the telephone, monitoring Artera messaging system, receiving visitors, making appointments, data entry, Cerner, verifying insurance and completing prior authorization for treatment, Good Faith Estimates when required, Microsoft WORD and Excel, and establishing or maintaining already created statistical/record systems.

Job Specifications

EDUCATION AND EXPERIENCE: High school diploma or equivalent. Previous secretarial experience required.

JOB KNOWLEDGE: Accurate spelling is a must. Knowledge of operation of office machines including computer. Knowledge of electronic medical record systems and record keeping. Knowledge of Microsoft Windows, Office, Excel and Cerner.

ABILITIES, INTERESTS AND TEMPERAMENTS:

• Ability to handle incoming/outgoing telephone calls and visitors in an appropriate manner that will enhance and promote customer service.
• Absolute integrity and sufficient maturity to handle confidential aspects of the position.
• Ability to exercise tact, initiative and good judgment.
• Emotionally stable and mature. Capable of developing and maintaining positive working relationships with supervisors, co-workers and members of the community.
• A preference for routine, concrete and organized activities, but also must possess the ability to adapt to changes resulting from emergencies and schedules, staff or procedural changes.
• A commitment to strive for optimal skills and greater competencies in the area of office management and interpersonal relationships.
• Ability to work independently without close supervision.
• Must have the ability to work with a variety of patient populations (e.g. cultural diversity, ages from teen through geriatrics, hearing impaired, physical and mental disabilities, and variety of educational and cognitive levels).