Patient Access Specialist – Compassionate Registration

RWJBarnabas Health; Communipaw (NJ); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Paid time off

Tuition reimbursement

Job summary

RWJBarnabas Health is seeking a Patient Access Representative at Jersey City Medical Center to handle patient registration, insurance verification, and payment collection. The role emphasizes compassionate, patient-centered service in a fast-paced hospital setting.

The position supports a busy Patient Access Services team, with opportunities to collaborate across departments and contribute to process improvements while maintaining accuracy and customer service excellence.

Qualifications

• High school diploma or equivalent required.
• Customer Service Experience required.

Responsibilities

• Register patients accurately at check-in/out.
• Verify insurance information and obtain required authorizations.
• Collect applicable payments and process transactions.
• Facilitate a seamless registration experience for patients and families.
• Collaborate with nursing and ancillary departments to support patient flow.
• Assist in training staff and developing registration tools.

Skills

Customer Service Experience

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Registration software

Computer skills

Medical terminology

Job description

RWJBarnabas Health is seeking a Patient Access Representative at Jersey City Medical Center to handle patient registration, insurance verification, and payment collection. The role emphasizes compassionate, patient-centered service in a fast-paced hospital setting.

The position supports a busy Patient Access Services team, with opportunities to collaborate across departments and contribute to process improvements while maintaining accuracy and customer service excellence.