Patient Access Specialist — Compassionate Front Desk

R1 RCM, Inc.; Bartlesville (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

R1 RCM, Inc. is seeking a patient access coordinator at Ascension St. John Jan Phillips Medical Center in Bartlesville, OK. This PRN role requires a minimum of 48 hours per month with on‑call availability.

As the first point of contact, you’ll manage calls and computer‑based check‑ins with accuracy, provide calm, compassionate support, and navigate busy systems. Training covers insurance and registration processes, and you’ll grow with a supportive team.

Responsibilities

• Serve as the first point of contact for patients, managing phone calls and computer-based check-ins with accuracy and efficiency.
• Provide calm, compassionate support to individuals who may be anxious or unwell.
• Work in a fast-paced, dynamic environment, balancing multiple systems and tasks with confidence.
• Learn and apply insurance and healthcare registration processes through comprehensive training.
• Collaborate with a reliable, supportive team focused on your success and long‑term career growth at R1 RCM Inc.

Skills

Customer service

Communication

Empathy

Multitasking

Job description

R1 RCM, Inc. is seeking a patient access coordinator at Ascension St. John Jan Phillips Medical Center in Bartlesville, OK. This PRN role requires a minimum of 48 hours per month with on‑call availability.

As the first point of contact, you’ll manage calls and computer‑based check‑ins with accuracy, provide calm, compassionate support, and navigate busy systems. Training covers insurance and registration processes, and you’ll grow with a supportive team.