Patient Access Specialist – Clinic Visit Concierge

University of Minnesota; Minneapolis (MN); On-site; USD 30,000 - 43,000; Full time

Job summary

University of Minnesota Physicians (M Physicians) seeks a Visit Facilitator - Clinic in Minneapolis to support patient registration, lobby monitoring, and scheduling at Mill City Clinic. You will help prepare exam rooms, set up equipment, and coordinate follow-up visits with MyChart onboarding where needed.

The role requires a High School Diploma or GED and at least 1 year of customer service or healthcare experience, a 40-hour workweek, and full benefit eligibility.

Qualifications

• High School Diploma or GED.
• At least 1 year of customer service and/or healthcare experience.

Responsibilities

• Register patients and monitor the clinic lobby.
• Check-in patients for clinic services according to scripts and clinic processes.
• Complete registration, print labels and prepare new patient registrations.
• Prepare examination and procedure areas for patients’ appointments.
• Set up the exam or procedure room and clean it before and after visits.
• Prepare for procedures by bringing in and setting up equipment or supplies.
• Transport and clean equipment and instruments.
• Coordinate follow-up appointments and other needs, including MyChart sign-up for scheduling.

Skills

Customer service

Education

High School Diploma or GED

Job description

University of Minnesota Physicians (M Physicians) seeks a Visit Facilitator - Clinic in Minneapolis to support patient registration, lobby monitoring, and scheduling at Mill City Clinic. You will help prepare exam rooms, set up equipment, and coordinate follow-up visits with MyChart onboarding where needed.

The role requires a High School Diploma or GED and at least 1 year of customer service or healthcare experience, a 40-hour workweek, and full benefit eligibility.