Visit Facilitator (Mill City Clinic)

University of Minnesota; Minneapolis (MN); On-site; USD 30,000 - 43,000; Full time

Job summary

University of Minnesota Physicians (M Physicians) seeks a Visit Facilitator - Clinic in Minneapolis to support patient registration, lobby monitoring, and scheduling at Mill City Clinic. You will help prepare exam rooms, set up equipment, and coordinate follow-up visits with MyChart onboarding where needed.

The role requires a High School Diploma or GED and at least 1 year of customer service or healthcare experience, a 40-hour workweek, and full benefit eligibility.

Qualifications

• High School Diploma or GED.
• At least 1 year of customer service and/or healthcare experience.

Responsibilities

• Register patients and monitor the clinic lobby.
• Check-in patients for clinic services according to scripts and clinic processes.
• Complete registration, print labels and prepare new patient registrations.
• Prepare examination and procedure areas for patients’ appointments.
• Set up the exam or procedure room and clean it before and after visits.
• Prepare for procedures by bringing in and setting up equipment or supplies.
• Transport and clean equipment and instruments.
• Coordinate follow-up appointments and other needs, including MyChart sign-up for scheduling.

Skills

Customer service

Education

High School Diploma or GED

Job description

Why M Physicians?

Mill City Clinic is a peaceful haven that provides patients the opportunity to receive top-tier healthcare away from the buzz of the city, while in the heart of Minneapolis. Our patients have access to the comprehensive network of healthcare experts at the University of Minnesota along with the close-knit feel of a small clinic. Our clinicians treat a broad range of conditions, from the common to the complex, for children, adults and seniors. With an emphasis on holistic care, the Mill City team dedicates itself to providing care over lifespans, while transforming healthcare and maintaining the highest standard of care.

What you will do as a Visit Facilitator - Clinic :

• Responsible for patient registration and monitoring the clinic lobby
• Checks-in patients for clinic services according to scripts and clinic process
• Completes registration process, prints labels and prepares new patient registration as requested
• Prepare examination and procedure areas for patients appointment
• Set-up the exam or procedure room
• Clean each exam/procedure room before and after each patient visit
• Prepare for procedures by bringing in and setting up equipment or supplies
• Transport and clean equipment, instruments, etc.
• Completes visit wrap-up by scheduling and coordinating follow-up appointments and other needs
• Including MyChart sign-up for simple and sophisticated scheduling

What you will need:

• High School Diploma or GED
• At least 1-year of customer service and/or healthcare experience

Location: 901 2nd St SE., Zenith Condominum Building Suite A, Minneapolis MN

Hours: 1.0 FTE, Monday - Friday, 40 hour per week

Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more!

Compensation:21.62 - 31.35 USD Hourly

At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance.

University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.

Join us on a mission to advance medicine.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.