Patient Access Specialist – Clinic Registration & Support

Osborne County Memorial Hospital; Kansas; On-site; USD 32,000 - 46,000; Full time

Job summary

Goad Medical Clinic (RHC) seeks a friendly reception and medical office clerk to ensure smooth daily operations in a busy clinic.

You will greet patients, schedule appointments, manage insurance claims and payments, and support nursing staff as needed; experience with Cerner EHR is preferred.

This role requires strong communication, accuracy, teamwork, and the ability to handle high-volume tasks with professionalism. Excellent customer service and strong organizational skills are essential.

Qualifications

• High School graduate or equivalent; training at OCMH preferred.
• Business office experience required.
• Accounting and insurance knowledge helpful.
• ICD-9/10, CPT, HCPC coding preferred.
• Experience with Microsoft Office; Cerner EHR preferred.

Responsibilities

• Schedule patient appointments and referrals.
• Maintain accounts receivable and insurance claims.
• Collect co-pays and payments from patients.
• Assist nursing and medical staff as needed.
• Set up new patient information and consents in EHR.
• Sort faxes and order office supplies; run errands.
• Support marketing/public relations to promote the clinic.

Skills

Phone etiquette

Communication

Customer service

Office software

Education

High School diploma

Tools

Cerner EHR

MS Office

Job description

Goad Medical Clinic (RHC) seeks a friendly reception and medical office clerk to ensure smooth daily operations in a busy clinic.

You will greet patients, schedule appointments, manage insurance claims and payments, and support nursing staff as needed; experience with Cerner EHR is preferred.

This role requires strong communication, accuracy, teamwork, and the ability to handle high-volume tasks with professionalism. Excellent customer service and strong organizational skills are essential.