Patient Access Specialist

Dermatology Consultants, PA; Woodbury (MN); Hybrid; USD 10,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen im Gesundheitswesen sucht einen Patient Access Specialist, der für die Terminplanung und den Patientenservice verantwortlich ist. In dieser Rolle werden Sie die Möglichkeit haben, in einem dynamischen Umfeld zu arbeiten, das sich auf die Bereitstellung erstklassiger dermatologischer Dienstleistungen konzentriert. Sie werden Teil eines Teams, das sich der Patientenversorgung verschrieben hat und dabei hilft, die Abläufe in den Kliniken zu optimieren. Mit flexiblen Arbeitszeiten und einer Vielzahl von Vorteilen, einschließlich medizinischer Versorgung und 401K, ist dies eine hervorragende Gelegenheit für alle, die in einem unterstützenden und positiven Arbeitsumfeld wachsen möchten.

Benefits

Medizinische Versicherung

Zahnversicherung

Kostenlose Parkplätze

401K und Gewinnbeteiligung

Bezahlte Feiertage

Wellness-Programm

Rabatte auf kosmetische Dienstleistungen

Keine Abende oder Wochenenden

Qualifications

• 1-2 Jahre Erfahrung in der Terminplanung oder Empfang in einer Gesundheitsumgebung.
• Fähigkeit, ruhig und klar mit Patienten am Telefon zu kommunizieren.

Responsibilities

• Patientenorientierten Kundenservice bieten und Termine planen.
• Patienten registrieren und Versicherungsinformationen überprüfen.

Skills

Kundenservice

Terminplanung

Versicherungsprüfung

Vertraulichkeit

Education

High School Diploma

Tools

Cerner

Multi-line telephone

Job description

Job Details

Level: Experienced

Job Location: Woodbury/Admin Office - Woodbury, MN

Position Type: Full Time

Education Level: High School

Salary Range: $19.00 - $23.00 Hourly

Travel Percentage: None

Job Shift: Day

Description

Join a Top Workplace!! A multi-year award winner of the Star Tribune Top Workplace designation, Dermatology Consultants is proud to be celebrating its 75th year in business.Founded in 1949, we are a thriving private dermatology practice with 23 providers and 4 clinic locations in the East Metro.

The Patient Access Specialist is responsible for making appointments for patients following Dermatology Consultants’ procedures. The Patient Access Specialist assists patients on the telephone, schedules appointments, gathers accurate demographic information and insurance information, and registers patients. This position will be eligible for a remote or hybrid schedule following a 90-day orientation period.

Dermatology Consultants offers employees:

• Competitive Salary and Benefits; Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Accident, HSA, FSA, and Legal
• No Evenings or Weekends
• Discounts on Cosmetic Services (including Botox, laser hair removal, facials and more)
• Generous Company-funded 401K and Profit Sharing
• Paid Time Off and Paid Holidays
• Free Parking
• Company-sponsored Wellness program

Starting Pay Range:

• $19.00 - $23.00 per hour

Duties and Responsibilities:

• Provide patient-centered customer service, using a multi-line telephone in a pleasant manner
• Schedule patient appointments using the computerized scheduling system (Cerner) which best meet the needs of the patient in adherence with our physicians’ schedule and availability
• Register patients, verify and update patient data, prepare necessary confirmation letters, welcome packets and forms to send to patients
• Verify insurance eligibility
• Reschedule and cancel appointments as needed
• Occasionally work as a Float Medical Receptionist at the Front Desk in any of the four clinic locations
• Maintain strict confidentiality of patient health information
• Other clerical duties as assigned such as online appointment requests, scheduling interpreters, patient portal invitations and referrals

Minimum Requirements:

• HS Diploma or equivalent.
• 1-2 years’ experience in scheduling or reception in a healthcare setting
• Experience scheduling appointments, registering patients, and obtaining/verifying insurance information
• Ability to communicate calmly and clearly with patients and others on the phone
• Knowledge of customer service principles and techniques
• Ability to navigate computerized scheduling system (Cerner) and to operate standard office equipment including multi-line telephone, computer and fax machine
• Ability to travel occasionally to other clinic locations as a float medical receptionist
• Knowledge of insurance preferred

Schedule: 40 hours/week, Monday – Friday, 8 am to 4:45 pm

Dermatology Consultants, P.A. is an Equal Opportunity Employer