Patient Access Specialist

Kids for the Future

Tonasket (WA)

On-site

USD 26,000 - 43,000

Full time

2 days ago

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Job summary

North Valley Hospital District in the Okanogan Valley seeks a Patient Registration Clerk to welcome patients, register them, and verify insurance. You will enter data into EMR, handle payments, collect signatures, and support pre-admission workflows with a professional, courteous demeanor. The role requires strong attention to detail, ability to follow instructions, and excellent customer service skills in a fast-paced healthcare environment.

Shift coverage includes 8:30 a.m. to 5:00 p.m.

Qualifications

Demonstrated ability to follow instructions and receive and apply training.
Strong attention to details.

Responsibilities

Greets and directs patients, families and visitors, in person and on the telephone using a professional and friendly demeanor.
Responsible for registering patients and verifying insurance eligibility. Ensures that all patient information is collected and accurately entered into EMR and related software.
Accurately enters patient payments to patient accounts using the EMR.
Responsible for interviewing patients or their representative to obtain personal information or verify information already on file including emergency numbers and insurance information.
Responsible for checking the pre-admission schedules for patients to perform the pre-admission process.
Responsible for obtaining all critical financial information needed by phone on a preadmission basis, i.e: verification of insurance, verification of referrals and facility authorization, notifying patient of patient deductible and co-pays from verification process, collection of these amounts and reviewing all information with patient and obtaining necessary signatures upon admission.
Responsible for referring the patient or patient representative to a patient account representative prior to services or at discharge.
Completes the in-patient, outpatient, non-patient, registration screens accurately and timely.
All emergency department patients must be handled according to the EMTALA rules and regulations with completion of the form as directed by the nursing staff.
In an emergency situation, assists with communication, places necessary calls during disasters or fires.
Prepares deposits for Accounts Receivable and reconciles Patient Registration cash box.
Maintains flexibility in scheduling to support departmental needs, including primary hours of 8:30 a.m. to 5:00 p.m., with occasional coverage of alternate shifts, weekends, and holidays as required.
Performs other duties as assigned provided skill, abilities and qualifications are the same.