Patient Access Specialist

Emerus Holdings, Inc.; Oklahoma City (OK); On-site; USD 35,000 - 50,000; Full time

Job summary

Emerus Holdings, Inc. is seeking a Patient Access Specialist who will facilitate patient interactions and billing processes within a small-format hospital. Ideal candidates will possess a high school diploma, relevant experience in patient registration, and exceptional customer service skills. You will play a crucial role in ensuring a seamless patient experience through effective communication and compliance with healthcare regulations.

Benefits

Night/Weekend shift differentials

401K MATCH (100% vested day ONE!)

Paid Referrals

Qualifications

• High School Diploma or GED required.
• 2 years of patient registration and insurance verification experience preferred.
• Bilingual fluency in English and Spanish required in certain markets.

Responsibilities

• Serve as liaison between patients and healthcare teams.
• Verify insurance benefits and ensure accurate patient information.
• Maintain compliance with hospital regulations and provide excellent customer service.

Skills

Customer service

Insurance verification

Bilingual communication

Attention to detail

Education

High School Diploma or GED

Experience in patient registration

Knowledge of medical terminology

Tools

MS Office

Job description

Join to apply for the Patient Access Specialist role at Emerus Holdings, Inc.

1 day ago Be among the first 25 applicants

Join to apply for the Patient Access Specialist role at Emerus Holdings, Inc.

About Us

HIGHLIGHTS

SHIFT: NIGHTS (7p-7a)

JOB TYPE : PRN

FACILITY TYPE : 1 6 bed Small-Format Hospital (8 ER, 8 Inpatient)

PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day ONE!), Paid Referrals!

We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.

Position Overview

The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.

Essential Job Functions

• Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
• Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
• The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital
• Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
• Provide and obtain signatures on required forms and consents
• Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
• Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
• Obtain insurance authorizations as required by individual insurance plans where applicable
• Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
• Scan all registration and clinical documentation into the system and maintain all medical records
• Assist with coordinating the transfer of patients to other hospitals when necessary
• Respond to medical record requests from patients, physicians and hospitals
• Maintain cash drawer according to policies
• Maintain log of all patients, payments received, transfers and hospital admissions
• Maintain visitor/vendor log
  
  

Other Job Functions

• Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
• Receive deliveries including mail from various carriers and forward to appropriate departments as needed
• Notify appropriate contact of any malfunctioning equipment or maintenance needs
• Attend staff meetings or other company sponsored or mandated meetings as required
• Assist medical staff as needed
• Perform additional duties as assigned
  
  

Basic Qualifications

• High School Diploma or GED, required
• 2 years of patient registration and insurance verification experience in a health care setting, preferred
• Emergency Department registration experience, strongly preferred
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
• Basic understanding of medical terminology
• Excellent customer service
• Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
• Position requires fluency in English; written and oral communication
• Fluency in both English & Spanish is a requirement in the El Paso Market

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Emerus Holdings, Inc. by 2x

Sign in to set job alerts for “Patient Access Specialist” roles.

Patient Access Specialist PT 9am - 1pm. (66142)

Patient Access Specialist PT 9AM-1PM (66257)

Oklahoma City Metropolitan Area 2 days ago

Patient Access Representative (Oklahoma City, OK)

Patient Access Specialist - PT 9AM-1PM (66093)

Patient Access Specialist - PT 12- 4 pm, M-F (65492)

Oklahoma City Metropolitan Area 2 months ago

Patient Access Specialist - Full Time - ED

Patient Access Specialist - Part Time - Days

Sr PSR - Patient Services Representative - Children's Neurosurgery Clinic

Lead PSR - Patient Services Representative Lead - Family Medicine Clinic

Oklahoma City Metropolitan Area 1 month ago

Patient Services Rep - Canadian Valley Women's Health Clinic

Senior PSR - Patient Services Representative -Urology Clinic

Oklahoma City Metropolitan Area 4 days ago

Patient Service Representative - Outpatient Therapy

Patient Services Rep - Spine and Neurosurgery

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.