Patient Access Specialist

Aspire Indiana Health; Lebanon (IN); On-site; USD 35,000 - 42,000; Full time

Job summary

Aspire Indiana Health is seeking a Patient Access Specialist to support a welcoming environment and smooth patient flow. You will manage check-in to check-out processes, ensuring accurate data for financial, clinical, and regulatory records, and maintaining a patient-centered experience.

The role emphasizes healthcare front-office duties, EHR familiarity, and strong communication with patients and providers in a community-focused setting.

Qualifications

• High school diploma or equivalent is required.
• Minimum one year in healthcare is highly preferred.
• Front office experience is highly preferred.
• Experience with EHR systems is preferred.

Responsibilities

• Create a positive first impression for patients, providers, and customers.
• Coordinate patient flow from check-in to check-out.
• Ensure complete and accurate information for patient records.

Skills

ASL

Google Suite

Medical terminology

Education

High School Diploma or Equivalent

Tools

Google Suite

Job description

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL.

Now interviewing for a Patient Access Specialist!

Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life.

Position Summary

The Patient Access Specialist is dedicated to providing the first impression for our patients, providers, and customers contributing to a positive patient experience. The Patient Access Services Specialist is responsible for coordinating the patient flow from check -in to check-out. This position ensures that all information is complete and accurate to establish and maintain a patient record required for financial, clinical, and regulatory purposes.

Education / Experience / Requirements

• High School Diploma or Equivalent required
• Minimum one (1) year experience in healthcare highly preferred, medical front office experience highly preferred
• Must have intermediate computer skills with Google Suite
• Previous insurance billing experience highly preferred
• Electronic Health Record (EHR) experience preferred
• Knowledge of basic medical terminology preferred
• Ability to communicate in American Sign Language (ASL) a plus

Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.

Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.

All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.

Aspire Indiana Health is an Equal Opportunity Employer