Patient Access Specialist

Aspire Indiana Health; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Aspire Indiana Health in Indianapolis is hiring a Patient Access Specialist to be the warm, first point of contact for patients, families and providers. The role coordinates patient flow from check-in to checkout and ensures that all information is complete and accurate to support billing, clinical records and regulatory requirements.

Requires a high school diploma, at least one year of healthcare front‑office experience, and comfort with Google Suite and EHR systems. ASL is a plus.

Qualifications

• High School Diploma or Equivalent required.
• Minimum one year experience in healthcare front office preferred.
• Intermediate computer skills with Google Suite.
• Previous insurance billing experience preferred.
• Electronic Health Record (EHR) experience preferred.
• Knowledge of basic medical terminology preferred.
• Ability to communicate in American Sign Language (ASL) a plus.

Responsibilities

• Coordinate patient flow from check-in to check-out to ensure a smooth visit.
• Verify and maintain accurate patient records for billing, clinical and regulatory purposes.
• Provide a welcoming, positive first impression to patients and providers.

Skills

ASL knowledge

Google Suite

EHR experience

Medical terminology

Front desk experience

Education

High School Diploma or Equivalent

Tools

EHR systems

Job description

WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL.

Now interviewing for a Patient Access Specialist - Indianapolis location. In office position.

Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life.

Position Summary

The Patient Access Specialist is dedicated to providing the first impression for our patients, providers, and customers contributing to a positive patient experience. The Patient Access Services Specialist is responsible for coordinating the patient flow from check -in to check-out. This position ensures that all information is complete and accurate to establish and maintain a patient record required for financial, clinical, and regulatory purposes.

Education/Experience/Requirements

• High School Diploma or Equivalent required
• Minimum one (1) year experience in healthcare highly preferred, medical front office experience highly preferred
• Must have intermediate computer skills with Google Suite
• Previous insurance billing experience highly preferred
• Electronic Health Record (EHR) experience preferred
• Knowledge of basic medical terminology preferred
• Ability to communicate in American Sign Language (ASL) a plus

Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.

Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.

All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.

Aspire Indiana Health is an Equal Opportunity Employer