Patient Access Specialist

Cook Children's; Fort Worth (TX); On-site; USD 22,000 - 30,000; Part time

Job summary

Cook Children’s is seeking a Patient Access Specialist I to support the registration flow and foster positive relationships with patients and families in Fort Worth, TX. The role involves explaining mandatory legal and compliance documents and assisting patients with insurance questions.

Weekend shift, part-time position with Saturday and Sunday hours. Positive customer service culture and knowledge of healthcare revenue cycle are advantageous for this entry-level role.

Qualifications

• High School Diploma or equivalent.
• 1 year of Healthcare experience in a physician office or hospital.
• Strong customer service skills.
• Understanding of revenue cycle and financial resources for patients.
• Knowledge of JCAHO, Patient Rights/Responsibilities, HIPAA, HMOs, PPOs and commercial payers.
• Detail oriented and professional communication.
• Working knowledge of computers and typing.
• Insurance experience preferred.

Responsibilities

• Facilitate patient registration flow and build relationships with patients and families.
• Explain legal, ethical and compliance documents to the patient.

Skills

Customer service

Revenue cycle

HIPAA knowledge

Insurance basics

Cash handling

Typing

Communication

Computer skills

Education

High School Diploma

Job description

Patient Access Specialist# Careers at Cook Children's## Patient Access SpecialistApply: Fort Worth, TX: Part time: Posted Yesterday: JR-120008**Location:**Medical Center - Fort Worth**Department:**Admitting/Registration**Shift:**Weekend Shift (United States of America)**Standard Weekly Hours:**16**Summary:**The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships with patients/families and completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient. This position does not provide patient care but may be performed in a patient care area.Education & Experience:* High School Diploma or equivalent.* 1 year of Healthcare experience in a physician office or hospital setting.* Strong customer service skills.* Understanding of the revenue cycle and all appropriate financial resources for patients.* Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers and all tasks performed in the various Patient Access Service areas.* Detail oriented.* Professional and clear communication.* Working knowledge of computer skills.* Basic understanding of insurance benefits especially in-network versus out of network and co-insurance versus co-pay.* Basic ability to balance cash reports.* Basic understanding of legal paperwork.* Basic typing/keyboarding.* Insurance experience preferred Hours:* **Saturday and Sunday:** 1:00pm to 9:30pm**About Us:** Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination. Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.