Patient Access Specialist

St. Luke's Hospital; Dayton (OH); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Day one benefits

Pension Plan & 401K

Competitive compensation

FSA & HSA options

PTO programs available

Education Assistance

Job summary

St. Luke’s Hospital in Dayton, OH seeks a patient liaison to initiate patient flow on arrival and support compliant revenue cycle operations. You will conduct face-to-face interviews, promote teamwork, and ensure adherence to department policies and CMS regulations.

Education required is an Associate Degree or equivalent experience; prior revenue cycle exposure is a plus. This role emphasizes compassionate patient interaction and accurate charge capture within a collaborative care environment.

Qualifications

• Associate degree or equivalent work experience.
• Experience in patient accounting or revenue cycle preferred.
• Strong teamwork and communication skills.

Responsibilities

• Act as a patient liaison upon arrival to initiate patient flow.
• Conduct face-to-face interviews to support clinical outcomes and charge integrity.
• Promote teamwork with all healthcare professionals and adhere to policies.

Skills

Communication skills

Team collaboration

Education

Associate Degree or equivalent

Tools

Billing software

Job description

Job Posting

We are dedicated to providing exceptional care to every patient, every time.

St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.

Position Summary:

Acts a patient liaison upon arrival to initiate patient flow and operations necessary to comply with managed care contracts and CMS regulations. Conducts face to face interview with patient to achieve successful clinical outcome and maintain charge integrity in clinically driven revenue cycle. Processes patient accounts in accordance with the departmental and institutional policies and procedures. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values..

Education, Experience, & Licensing Requirements:

Education: Associate Degree or equivalent work experience

Benefits for a Better You:

• Day one benefits package
• Pension Plan & 401K
• Competitive compensation
• FSA & HSA options
• PTO programs available
• Education Assistance

Why You Belong Here:

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.