Patient Access & Registration Specialist

Cincinnati Children's Office of Academic Affairs and Career Development; Cincinnati (OH); On-site; USD 24,000 - 29,000; Full time

Job summary

Cincinnati Children’s is seeking a Regular Full-time staff member for Registration Services at the Burnet Campus. The role involves patient registration, scheduling, and ensuring accurate data entry in a fast-paced environment.

Day shift, 40 hours per week, with starting hourly pay shown below. The team emphasizes patient safety and confidentiality, aligning with Cincinnati Children’s mission and high standards of care.

Qualifications

• High school diploma or equivalent
• No directly related experience

Responsibilities

• Safety - Ensures patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.
• Customer Service - Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
• HIPAA/Confidentiality - Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.
• Compliance - Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
• Revenue Cycle Support - Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.

Education

High school diploma or equivalent

Job description

Cincinnati Children’s is seeking a Regular Full-time staff member for Registration Services at the Burnet Campus. The role involves patient registration, scheduling, and ensuring accurate data entry in a fast-paced environment.

Day shift, 40 hours per week, with starting hourly pay shown below. The team emphasizes patient safety and confidentiality, aligning with Cincinnati Children’s mission and high standards of care.