Patient Access Specialist

Aspire Indiana Health; Carmel (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Access Specialist to create a positive first impression for patients. This entry-level role involves coordinating patient flow and maintaining accurate records to enhance the patient experience. Ideal candidates will have experience in healthcare settings, strong computer skills, and a commitment to patient care. Join a nonprofit organization that values inclusivity and serves diverse communities, offering a supportive environment where your contributions matter. If you're passionate about healthcare and eager to make a difference, this is the opportunity for you.

Qualifications

• Minimum one year experience in healthcare preferred, especially in medical front office roles.
• Previous insurance billing experience highly preferred.

Responsibilities

• Coordinate patient flow from check-in to check-out ensuring accurate information.
• Establish and maintain patient records for financial, clinical, and regulatory purposes.

Skills

Intermediate computer skills with Google Suite

Knowledge of basic medical terminology

Ability to communicate in American Sign Language (ASL)

Education

High School Diploma or Equivalent

Tools

Electronic Health Record (EHR)

Job description

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Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services, and programs addressing social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life.

Position Summary

The Patient Access Specialist is dedicated to providing the first impression for our patients, providers, and customers, contributing to a positive patient experience. This role involves coordinating the patient flow from check-in to check-out, ensuring all information is complete and accurate to establish and maintain patient records for financial, clinical, and regulatory purposes.

Education/Experience/Requirements

• High School Diploma or Equivalent required
• Minimum one (1) year experience in healthcare highly preferred, especially in medical front office roles
• Intermediate computer skills with Google Suite
• Previous insurance billing experience highly preferred
• Electronic Health Record (EHR) experience preferred
• Knowledge of basic medical terminology preferred
• Ability to communicate in American Sign Language (ASL) is a plus

Learn more about us at Aspireindiana.org, and see our Core Values, benefits, and current job listings on our Careers page. Follow us on Facebook, LinkedIn, Twitter, and YouTube.

All Aspire employees are required to undergo drug screening, TB testing, and extensive background checks, including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References.

We strongly encourage all new hires to receive a flu shot and be fully vaccinated against COVID-19 to protect our staff and patients. We adhere to CDC protocols including mask-wearing, social distancing, and sanitization.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care

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Locations and salary info:

• Indianapolis, IN: $110,000.00
• Anderson, IN: $105,000.00-$110,000.00
• Indianapolis, IN: $22.00/hour