Patient Access Specialist

Samaritan Health Services; Albany (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

Samaritan Health Services in Albany, OR is seeking a Registration Clerk to interview and register patients for all outpatient and inpatient services in compliance with policies and regulations. You will serve as the first point of contact, ensuring accurate demographic information and a friendly, professional experience.

The role emphasizes strong communication, confidentiality, and the ability to handle high-volume, detail-oriented tasks in a busy health care setting.

Qualifications

• High school diploma or equivalent required.
• One (1) year Admitting Switchboard experience in a health care setting preferred.
• Two (2) years direct customer service experience preferred.
• Knowledge of customer service principles and ability to assess customer needs.

Responsibilities

• Interviews and registers patients for all outpatient and inpatient services according to Patient Registration policies and procedures as well as state and federal regulations.
• Serves as a gateway to patient services, ensuring accurate demographic information and a smooth patient experience.
• Maintains professionalism, handles high-volume tasks, and protects patient confidentiality.

Skills

Customer service

Communication

Stress tolerance

Confidentiality

Education

High school diploma or equivalent

Job description

Samaritan Health Services in Albany, OR is seeking a Registration Clerk to interview and register patients for all outpatient and inpatient services in compliance with policies and regulations. You will serve as the first point of contact, ensuring accurate demographic information and a friendly, professional experience.

The role emphasizes strong communication, confidentiality, and the ability to handle high-volume, detail-oriented tasks in a busy health care setting.