Patient Access Services Representative - Gardiner Express Care

MaineGeneral Health; Gardiner (ME); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Competitive total rewards package

Shift/weekend/holiday differentials

Job summary

MaineGeneral Health is seeking a POS Services Clerk to perform financial clearance, registration, and clerical duties for patient intake. You will greet patients, collect demographic/billing information, and verify insurance to ensure smooth service delivery.

The role requires strong data entry, communication, and teamwork, with opportunities to earn shift and weekend differentials as part of our comprehensive rewards package. 32 hours per week, on-site position in Maine.

Qualifications

• High school diploma or equivalent.
• Experience in registration, billing, scheduling, or customer service preferred.
• Working knowledge of insurance and authorizations a plus.
• Strong data entry, communication, and teamwork skills.

Responsibilities

• Greet patients and caregivers, explain the intake process, answer questions.
• Accurately register patients and capture required demographic, billing, and clinical information.
• Verify insurance, obtain authorizations, and check medical necessity.
• Collect copays, deductibles, and coinsurance or refer to financial counseling.
• Coordinate with unit staff to support timely placement and reduce delays.
• Meet productivity, quality, and privacy standards.

Skills

Registration

Billing knowledge

Customer service

Data entry

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Job Summary:

Performs financial clearance, registration, and clerical duties associated with point-of-service (POS) services.

Job Description:

Responsibilities:

• Greet patients and caregivers, explain the intake process, answer questions
• Accurately register patients and capture required demographic, billing, and clinical information
• Verify insurance, obtain authorizations, and check medical necessity
• Collect copays, deductibles, and coinsurance or refer to financial counseling
• Coordinate with unit staff to support timely placement and reduce delays
• Meet productivity, quality, and privacy standards

Qualifications:

• High school diploma or equivalent
• Experience in registration, billing, scheduling, or customer service preferred
• Working knowledge of insurance and authorizations a plus
• Strong data entry, communication, and teamwork skills

Compensation Information:

$18.25 - $31.94 The hourly pay range shown represents the base pay range for this position. Individual pay is determined based on factors such as experience, qualifications, skills, and market considerations.

In addition to base pay, eligible team members may earn additional compensation through shift, weekend, holiday, on-call, and other applicable differentials.

We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours:

32

Job Exempt:

No

Benefits:

Supporting all aspects of our employees' wellness - physical, emotional and financial - is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness: We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. Employees have access to industry-leading leave for new parents. A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness: Access the wages you've already earned before payday with Payactiv, giving you greater flexibility over your finances. Tuition Reimbursement is available to all employees to further develop skills and career. We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan. Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident. We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource - they're how we grow our business and care for our community.

Equal Opportunity Employer

M/F/Vet/Disability Assistive technologies are available.

MaineGeneral participates in E-Verify.

MaineGeneral has developed a written affirmative action program which sets forth the policies, practices and procedures that MaineGeneral is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished. The affirmative action plan for veterans and individuals with disabilities is available for inspection by any employee or candidate for employment upon request, during normal business hours, in the Human Resources Department.