Appointment Scheduler

minnesotaurology; Woodbury (MN); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Health savings account

Flexible spending accounts

Paid time off

Disability insurance

Life insurance

Job summary

Minnesota Urology is seeking an Appointment Scheduler to support patient access and scheduling across clinics. You will answer calls, schedule, reschedule, and cancel appointments while gathering patient information and coordinating with providers.

The role requires strong communication, excellent organization, and accuracy in a fast-paced healthcare environment. Proficiency with scheduling software and EHR systems is valued, and the team emphasizes patient-focused service.

Qualifications

• Excellent communication and professional patient interaction.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with scheduling software or EHR systems.

Responsibilities

• Answer incoming calls and assist patients with scheduling, rescheduling, and cancellations.
• Gather patient information and identify appropriate appointment types based on provider availability.
• Coordinate scheduling and update patient records in the EHR.
• Document interactions and send reminders to patients.
• Communicate with clinical and administrative teams to resolve conflicts and support daily clinic operations.

Skills

Communication

Organizational skills

Attention to detail

Scheduling software

Tools

Electronic Health Records (EHR)

Scheduling software

Job description

Appointment Scheduler (Healthcare) - Minnesota Urology

Minnesota Urology is hiring an Appointment Scheduler to support patient access and scheduling operations across our clinics. This role is ideal for someone who enjoys working with patients, managing details, and contributing to efficient clinical workflows in a healthcare setting.

As the first point of contact for many patients, the Appointment Scheduler plays an important role in creating a positive experience while ensuring appointments are scheduled accurately and efficiently.

Pay Information

Minnesota Urology believes in pay transparency. Compensation ranges are based on current market data and reviewed to remain competitive. Final hourly rates are determined by experience, job-related skills, location, and internal equity.

Hourly Pay Range: $19.60 - $24.50
(Dependent on prior healthcare appointment scheduling experience)

What You'll Be Doing

In this position, you will answer incoming calls and assist patients with scheduling, rescheduling, and canceling appointments. You'll gather relevant patient information, identify appropriate appointment types, and coordinate scheduling based on provider availability. Throughout the day, you will update patient records, document interactions, and use electronic health record systems to manage appointments and send reminders.

You will regularly communicate with clinical and administrative teams to resolve scheduling conflicts, respond to patient questions, and support daily clinic operations. Providing courteous, patient-focused service and maintaining accuracy in a fast-paced environment are key aspects of the role.

What We're Looking For

Successful candidates are strong communicators who can interact with patients professionally and empathetically. The role requires solid organizational skills, attention to detail, and the ability to manage multiple tasks at once. Comfort using scheduling software or electronic health record systems is important, as is the ability to adapt to changing priorities. A customer-service mindset and the ability to work well within a team are essential.

Benefits

Minnesota Urology offers a competitive benefits package that includes medical, dental, and vision insurance; 401(k); health savings and flexible spending accounts; paid time off; company-paid short- and long-term disability; company-paid life insurance; and additional workplace perks.

Minnesota Urology does not discriminate against applicants on the basis of their race, color, national origin, religion, creed, disability, age, sex, sexual orientation, gender identity, marital status, familial status, or status with regard to public assistance, or membership or activity in a local human rights agency.