Patient Access & Scheduling Specialist

Community Bridges; Tucson (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Generous PTO accrual (5 weeks!)

Medical, Dental, Vision, Disability,L

Life, Supplemental plans

401K with employer match - 100% vested

Wellness programs

Tuition Reimbursement and Scholarship

Job summary

Community Bridges, Inc. in Tucson seeks a Patient Services Specialist to handle front-end operations at the clinic, including patient registration, demographic verification, and maintaining electronic charts.

You will answer calls, schedule intake appointments within set timeframes, and obtain demographic and insurance information to support care teams. You will verify insurance, identify amounts due, assist uninsured patients with AHCCCS screening, and coordinate with AHCCCS enrollment

Qualifications

• Highschool Diploma or GED is required.
• 1-3 years of experience with insurance verification and/or front desk experience in a medical office setting is preferred but not required.
• Must have knowledge of AHCCCS, insurance, and strong customer service skills.
• Or equivalent combination of education and experience.

Responsibilities

• Register patients and verify demographic information in the EHR/EPM system.
• Schedule intake appointments within established timeframes.
• Complete insurance verifications and identify patient amounts due at time of service.
• Identify funding sources for uninsured patients and refer AHCCCS screening and enrollment to the appropriate specialist.
• Notify clinical team when registration is completed and coordinate follow-up appointments.

Skills

Insurance verification

Front desk experience

Customer service

Communication

Education

Highschool Diploma or GED

Bachelor's Degree in Business or Healthcare

Job description

Community Bridges, Inc. in Tucson seeks a Patient Services Specialist to handle front-end operations at the clinic, including patient registration, demographic verification, and maintaining electronic charts.

You will answer calls, schedule intake appointments within set timeframes, and obtain demographic and insurance information to support care teams. You will verify insurance, identify amounts due, assist uninsured patients with AHCCCS screening, and coordinate with AHCCCS enrollment