Patient Access & Scheduling Specialist

easyservice; Toledo (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off and disability benefits

Tuition assistance and professional发展

Job summary

Mercy Health in Toledo is seeking a Front Office Specialist for the St. Anne Hospital campus. You will schedule patients, verify insurance and benefits before appointments, and maintain accurate patient information in the EMR.

Responsibilities include coordinating with clinic staff, ensuring availability of resources, and handling billing inquiries while providing courteous, compliant service to patients. Mercy Health offers comprehensive benefits and professional development.

Qualifications

• Knowledge of office and clinical technologies to update EMR.
• Ability to answer patient questions regarding insurance, benefits and billing.
• Effective phone management and communication.
• Basic knowledge of health insurance.

Responsibilities

• Schedule patients with clinical coverage and treatments in coordination with center staff.
• Ensure resources, supplies, and equipment are available for scheduled services.
• Understand revenue cycle components, registration, billing, collections, and denials.

Skills

Office/clinical tech

Insurance/billing queries

Phone management

Health insurance basics

Education

High School diploma/GED

Associate degree in business (preferred)

Tools

EPIC EHR

Job description

Mercy Health in Toledo is seeking a Front Office Specialist for the St. Anne Hospital campus. You will schedule patients, verify insurance and benefits before appointments, and maintain accurate patient information in the EMR.

Responsibilities include coordinating with clinic staff, ensuring availability of resources, and handling billing inquiries while providing courteous, compliant service to patients. Mercy Health offers comprehensive benefits and professional development.