Patient Access & Scheduling Specialist

Decatur Memorial Hospital; Tennessee; On-site; USD 23,000 - 34,000; Full time

Job summary

Decatur Memorial Hospital is seeking personnel for on-site Patient Access roles to pre-register and register patients for ExpressCare, coordinate scheduling for procedures and tests, and ensure accurate patient demographics and billing data. You will interact with patients, collect essential information, and liaise across departments to support smooth operations.

The role emphasizes attention to detail, strong communication, and proficiency with healthcare software systems.

Qualifications

• Experience registering patients at healthcare facilities.
• Ability to collect and verify demographics and billing information.
• Strong communication and data-entry accuracy.

Responsibilities

• Pre-register and register patients for Memorial Medical Center’s ExpressCare.
• Schedule patients for procedures and tests at MHS facilities.
• Collect accurate patient demographic and billing information in a timely manner.
• Interview incoming patients or Associates and enter information into appropriate software packages.
• Serve as a liaison between ancillary departments and other Patient Access Services areas.

Skills

Patient registration

Customer service

Data entry

Tools

Electronic health records

Job description

Decatur Memorial Hospital is seeking personnel for on-site Patient Access roles to pre-register and register patients for ExpressCare, coordinate scheduling for procedures and tests, and ensure accurate patient demographics and billing data. You will interact with patients, collect essential information, and liaise across departments to support smooth operations.

The role emphasizes attention to detail, strong communication, and proficiency with healthcare software systems.