Patient Access & Scheduling Specialist

Arkansas Children's; Springdale (AR); On-site; USD 2,369,000 - 2,962,000; Full time

Job summary

Arkansas Children's in Springdale, AR is seeking a full-time Patient Access role to manage scheduling and registration for outpatient clinics. You will be the first impression for patients and families, handling appointments, referrals, registrations, and insurance verification with accuracy.

This position requires no formal education beyond a high school diploma or GED recommendation. Compensation ranges from $17.20 to $21.50 per hour, depending on experience, with a safety-sensitive

Qualifications

• No formal education required beyond high school is recommended.
• Experience in customer service or scheduling is preferred.
• Excellent communication and data-entry accuracy.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification.
• Completes discharge scheduling and ensures follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including patient satisfaction surveys.

Skills

Customer service

Phone etiquette

Data entry

Education

High school diploma or GED or equivalent

Tools

MyChart

Insurance verification systems

Job description

Arkansas Children's in Springdale, AR is seeking a full-time Patient Access role to manage scheduling and registration for outpatient clinics. You will be the first impression for patients and families, handling appointments, referrals, registrations, and insurance verification with accuracy.

This position requires no formal education beyond a high school diploma or GED recommendation. Compensation ranges from $17.20 to $21.50 per hour, depending on experience, with a safety-sensitive