Patient Access & Scheduling Specialist

Good Samaritan Society; Sioux Falls (SD); On-site; USD 22,041 - 31,684; Full time

Job summary

Sanford Health in Sioux Falls, SD is seeking a Patient Access Representative to deliver exceptional front-line service. You will greet patients, verify demographics, and route documents while ensuring accurate registration and scheduling to support timely care.

As the first point of contact, you will coordinate referrals, manage pre-authorization, and assist with payments and financial arrangements. This fast-paced role emphasizes patient experience and teamwork within the Revenue Cycle.

Qualifications

• High school diploma or equivalent preferred.
• One year of work experience, preferably in a medical office.
• Medical terminology helpful; customer service skills essential.
• May require BLS for certain locations.

Responsibilities

• Register patients, verify demographics, create, scan and route documents.
• Inform patients about documents and capture signatures as needed.
• Establish financial responsibility and assist with arrangements per policy.
• Collect co-payments and payments on accounts; address errors or denied claims.

Education

High school diploma or equivalent

Post-secondary education helpful

Job description

Sanford Health in Sioux Falls, SD is seeking a Patient Access Representative to deliver exceptional front-line service. You will greet patients, verify demographics, and route documents while ensuring accurate registration and scheduling to support timely care.

As the first point of contact, you will coordinate referrals, manage pre-authorization, and assist with payments and financial arrangements. This fast-paced role emphasizes patient experience and teamwork within the Revenue Cycle.