Patient Access & Scheduling Specialist

ochsner; Ridgeland (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in Ridgeland, SC is seeking a Medical Assistant to perform appointment scheduling and direct patient care under supervision. This role supports clinics by collecting demographics, performing vitals, and preparing patients for exams.

Required high school diploma or equivalent with MA training and BLS; strong data entry and communication skills are essential for daily operations in a busy clinic setting.

Qualifications

• Must have computer skills and ability to perform data entry and retrieve patient information.
• Proficient with Windows-style applications and keyboard.
• Strong verbal and written communication skills for patient care interactions.
• Ability to work collaboratively with other departments.
• Ability to exercise sound judgment in handling difficult situations.

Responsibilities

• Provide excellent customer service to patients, guests, and family members.
• Ensure all patient forms are completed and documents gathered accurately.
• Input patient demographics and financial information; explain insurance benefits and collect payments.
• Perform vital signs and other screenings and collect history as needed.
• Prepare patient for exam and answer questions about procedures.
• Schedule and reschedule patient appointments by phone or in person, and route to appropriate departments.
• Respect privacy and adapt communication style to diverse patient populations.
• Other duties as required.

Job description

Ochsner Health in Ridgeland, SC is seeking a Medical Assistant to perform appointment scheduling and direct patient care under supervision. This role supports clinics by collecting demographics, performing vitals, and preparing patients for exams.

Required high school diploma or equivalent with MA training and BLS; strong data entry and communication skills are essential for daily operations in a busy clinic setting.