Compassionate Medical Assistant: Patient Care & Scheduling

Ochsner Health; Marrero (LA); On-site; USD 34,000 - 48,000; Full time

Job summary

Ochsner Health is hiring for an appointment scheduler/medical assistant in a clinic setting. The role includes direct patient care under licensed providers, data entry, patient education, and coordination of scheduling with multiple departments.

Required is a high school diploma with BLS certification; MA training is preferred. Ochsner emphasizes compassionate care, teamwork, and professional patient interaction in a fast-paced environment.

Qualifications

• HS diploma or equivalent required.
• Completion of a Medical Assistant training program preferred.
• Strong data entry and typing skills with attention to detail.
• Excellent verbal and written communication; professional interaction with patients.

Responsibilities

• Provide excellent customer service to patients and families.
• Collect and verify form completion and gather necessary documents.
• Enter patient demographics and financial information; explain insurance benefits and collect payments.
• Perform vital signs and basic screenings; document allergies and medications.
• Prepare patients for exams and explain procedures; address questions.
• Schedule and reschedule appointments, routing to the proper departments, and update records as needed.
• Demonstrate respect for patient privacy and adapt explanations for diverse populations.

Skills

Data entry

Verbal communication

Team collaboration

Windows proficiency

Education

High school diploma

Medical Assistant training

Tools

EHR systems

Job description

Ochsner Health is hiring for an appointment scheduler/medical assistant in a clinic setting. The role includes direct patient care under licensed providers, data entry, patient education, and coordination of scheduling with multiple departments.

Required is a high school diploma with BLS certification; MA training is preferred. Ochsner emphasizes compassionate care, teamwork, and professional patient interaction in a fast-paced environment.