Patient Care & Access Specialist

Ochsner Health; Louisiana (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a motivated Medical Assistant to perform appointment scheduling and direct patient care in a clinic setting. Under the supervision of a licensed healthcare provider, you will collect health information, take vitals, and support exam preparation.

Required education includes a high school diploma or GED; completion of MA training is preferred. BLS certification is required, with opportunities to pursue CHAM/CHAA or MA certifications.

Qualifications

• Must have computer skills and data entry ability.
• Proficient with Windows-based applications.
• Strong verbal and written communication.

Responsibilities

• Provide excellent customer service to all patients, guests, and family members.
• Ensures all patient required forms are completed and other paperwork/documents are gathered and accurate.
• Efficiently inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
• Performs vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments.
• Prepares patient for exam, explaining any procedures before they are performed and answering the patients’ questions.
• Schedules and reschedules patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information.
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Data entry

Windows skills

Communication

Teamwork

Judgment

Education

High School Diploma/GED

Medical Assistant training

Job description

Ochsner Health is seeking a motivated Medical Assistant to perform appointment scheduling and direct patient care in a clinic setting. Under the supervision of a licensed healthcare provider, you will collect health information, take vitals, and support exam preparation.

Required education includes a high school diploma or GED; completion of MA training is preferred. BLS certification is required, with opportunities to pursue CHAM/CHAA or MA certifications.