Patient Access & Scheduling Specialist

Sutter Health; Elk Grove (CA); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Benefits

Job summary

Sutter Health in Elk Grove, CA is seeking a patient services representative to greet patients, verify information, schedule appointments and update the Electronic Health Record. This role is primarily on-site in an outpatient facility and requires strong communication and data-entry skills.

You will handle intake forms, collect payments for services, ensure PHI privacy, and support staff while delivering courteous care.

Qualifications

• HS Diploma or equivalent education/experience.
• 1 year of recent relevant experience.

Responsibilities

• Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health Record (EHR).
• Gains confidence from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication.
• Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.
• May also be responsible for performing specific tasks and/or orient other staff to the department.

Skills

Insurance policies

Communication skills

Time management

Microsoft Office

Team player

Education

HS Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Sutter Health in Elk Grove, CA is seeking a patient services representative to greet patients, verify information, schedule appointments and update the Electronic Health Record. This role is primarily on-site in an outpatient facility and requires strong communication and data-entry skills.

You will handle intake forms, collect payments for services, ensure PHI privacy, and support staff while delivering courteous care.