Physician Services - Patient Access Specialist

Pana Community Hospital; Pana, Northern (IL, KY); Hybrid; USD 35,000 - 42,000; Full time

Job summary

Pana Community Hospital in Illinois is seeking a Patient Access Specialist to serve as the first point of contact for patients. You will greet visitors, register patients, verify insurance, schedule appointments, and collect payments in a friendly, professional healthcare environment.

This full-time, non-exempt role offers traditional M-F daytime hours (8:00 a.m. to 4:30 p.m.) with pay ranging from $16.74 to $20.09 per hour, dependent on experience.

Qualifications

• High school diploma or GED required.
• Medical office experience preferred.
• Strong computer and multitasking skills, including navigation of multiple computer applications.
• Excellent interpersonal and communication skills for interacting with patients, family members, physicians, and team members.
• Experience with office equipment preferred.

Responsibilities

• Greet patients and visitors with kindness and professionalism.
• Register patients, schedule appointments, verify insurance, and collect payments.
• Answer and triage incoming calls.
• Submit required insurance documentation.
• Maintain HIPAA compliance and patient confidentiality.
• Support coworkers and contribute as a positive team player.

Skills

Interpersonal communication

Customer service

Multitasking

Computer skills

HIPAA familiarity

Education

High school diploma or GED

Job description

Physician Services - Patient Access Specialist

Physician Services Patient Access Specialist

Non-exempt; Full Time

M-F, 8a- 4:30p

$ 16.74 - $ 20.09 per hour based on experience

Job Title:

Patient Access Specialist

Status:

Non- exempt; Full Time

Hours:

M-F, 8a-4:30p

Salary Range:

$16.74 - $20.09 per hour (based on experience.)

Description:

Pana Community Hospital is seeking a motivated, organized, and compassionate individual to join our team as a Patient Access Specialist. This position serves as the first point of contact for patients and plays a key role in delivering excellent customer service in a friendly, professional healthcare environment. Salary Range:$16.74-$20.09 (based on experience).

Responsibilities:

• Greet patients and visitors with kindness and professionalism.
• Register patients, schedule appointments, verify insurance, and collect payments.
• Answer and triage incoming calls.
• Submit required insurance documentation.
• Maintain HIPAA compliance and patient confidentiality.
• Support coworkers and contribute as a positive team player.

Qualifications:

• High school diploma or GED required.
• Medical office experience preferred.
• Strong computer and multitasking skills, including navigation multiple computer applications.
• Excellent interpersonal and communication skills for interacting with patients, family members, physicians, and team members.
• Friendly, compassionate, and committed to outstanding customer service.
• Experience with office equipment such as calculators, computer monitors/printers, fax machines, and copiers preferred.

Come join our team at Pana Community Hospital!