Patient Access & Scheduling Specialist

OU Health; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

401(k)

Medical plan

Dental plan

Job summary

OU Health is seeking a Patient Services Representative for the Pulmonology Clinic to coordinate patient appointments and provide essential clerical support. The role includes scheduling, receipts, chart preparation, and EMR uploads, with emphasis on patient experience and accurate data entry.

Multiple levels (1–3) based on experience, with responsibilities expanding to financial counseling and eligibility verification as needed.

Qualifications

• Strong verbal and written communication skills.
• Strong customer service skills.
• Ability to work effectively with other employees, patients, and external parties.

Responsibilities

• Schedules patient appointments by phone or in person.
• Greets patients and assists with clinic flow.
• Verifies insurance eligibility and captures demographics.
• Handles payments, receipts, and cash drawer reconciliation.
• Copies and files charts, prints encounter forms, and uploads to EMR.

Skills

Verbal communication

Written communication

Customer service

Teamwork

Microsoft Office

Keyboarding

Education

High School Diploma or GED

Associate's Degree

Tools

Microsoft Office

Job description

OU Health is seeking a Patient Services Representative for the Pulmonology Clinic to coordinate patient appointments and provide essential clerical support. The role includes scheduling, receipts, chart preparation, and EMR uploads, with emphasis on patient experience and accurate data entry.

Multiple levels (1–3) based on experience, with responsibilities expanding to financial counseling and eligibility verification as needed.