Patient Access & Scheduling Specialist

Eastern Nephrology Associates (ENA); New Bern (NC); On-site; USD 20,000 - 24,000; Full time

Job summary

Eastern Nephrology Associates (ENA) in New Bern, NC is seeking a full-time clerical/administrative assistant at the clinic front desk. You will greet patients, verify demographics and insurance, and ensure accurate data entry during visits.

The role requires on-site presence, basic medical terminology knowledge, and strong communication with patients and staff. Schedule coordination and EHR use are key daily tasks.

Qualifications

• Two years of related medical clerical experience or completed medical secretarial program.
• High School Diploma or GED.
• HIPAA knowledge preferred.

Responsibilities

• Schedule and re-schedule appointments in the clinic's EHR system (20%).
• Check in/out patients for appointments, labs, or studies (10%).
• Verify insurance and obtain pre-authorization numbers when required (10%).
• Update clinic schedules as needed (5%).
• Serve as the point of contact for the medical records department (5%).
• Perform other duties as assigned (5%).

Skills

Medical terminology

HIPAA knowledge

Attention to detail

MS Word/Outlook/EHR familiarity

Education

High School Diploma or GED

Job description

Eastern Nephrology Associates (ENA) in New Bern, NC is seeking a full-time clerical/administrative assistant at the clinic front desk. You will greet patients, verify demographics and insurance, and ensure accurate data entry during visits.

The role requires on-site presence, basic medical terminology knowledge, and strong communication with patients and staff. Schedule coordination and EHR use are key daily tasks.