Nephrology Referral Coordinator

Eastern Nephrology Associates, PLLC; Wilmington (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Eastern Nephrology Associates, PLLC in Wilmington, NC is seeking a full-time Medical Clerical Assistant to coordinate referral processes, pre-certifications, and scheduling for nephrology patients.

The role requires strong organization, familiarity with medical terminology, and the ability to work with physicians, staff, and patients in a fast-paced office. Monday–Friday, standard hours, on-site with potential overtime.

Qualifications

• Must have related medical clerical experience or completion of a medical secretarial program
• Experience in scheduling and patient communications is required
• Two years of medical clerical experience or completion of a medical secretarial program may substitute for equivalent experience
• At least one year as a Patient Services Representative in a nephrology setting is preferred

Responsibilities

• Schedule all incoming new patient referrals and ultrasound procedures.
• Schedule all outgoing referrals initiated by in-house providers.
• Follow up on referrals to ensure appointments are kept and documented in the EMR.
• Close referrals in work queues; serve as backup Patient Service Representative if needed

Skills

HIPAA knowledge

MS Word

Outlook

EHR system

Communication

Time management

Detail oriented

Education

High school diploma or GED

Tools

MS Word

Job description

Eastern Nephrology Associates, PLLC in Wilmington, NC is seeking a full-time Medical Clerical Assistant to coordinate referral processes, pre-certifications, and scheduling for nephrology patients.

The role requires strong organization, familiarity with medical terminology, and the ability to work with physicians, staff, and patients in a fast-paced office. Monday–Friday, standard hours, on-site with potential overtime.