Patient Access & Scheduling Specialist

Cancer Center of South Florida PLLC; Monet (FL); On-site; USD 32,000 - 48,000; Full time

Job summary

Cancer Center of South Florida PLLC is seeking a Patient Access Specialist to support patient registration, admissions, and related administrative tasks. You will verify demographics, collect co-pays, and schedule visits including chemotherapy, ensuring a seamless patient experience and efficient clinic operations.

The role requires familiarity with EMR systems such as Epic, attention to HIPAA, and strong communication skills to handle inquiries and coordinate with providers and nursing staff.

Qualifications

• High school diploma or equivalent required.
• Experience in patient registration and insurance verification is preferred.
• Knowledge of HIPAA regulations and data privacy practices.
• Familiarity with EPIC or similar EMR systems.

Responsibilities

• Accurately register patients and verify demographics, collect co-pays and paperwork.
• Schedule lab visits, procedures, follow-ups and chemo appointments.
• Process referrals with physicians and nursing staff to ensure smooth care.
• Handle inquiries via phone and other channels with professional communication.
• Maintain organized patient files and scan medical records promptly.
• Verify insurance coverage and communicate CMS requirements and ABN needs.
• Complete Medicare Secondary Payer questionnaires per CMS standards.
• Call patients who missed appointments to reschedule, including telehealth follow-ups.
• Perform other administrative duties to support clinic operations.

Skills

Patient registration

Insurance verification

HIPAA compliance

EMR familiarity

Education

High school diploma or equivalent

Tools

Epic EMR

Job description

Cancer Center of South Florida PLLC is seeking a Patient Access Specialist to support patient registration, admissions, and related administrative tasks. You will verify demographics, collect co-pays, and schedule visits including chemotherapy, ensuring a seamless patient experience and efficient clinic operations.

The role requires familiarity with EMR systems such as Epic, attention to HIPAA, and strong communication skills to handle inquiries and coordinate with providers and nursing staff.