Patient Access & Scheduling Specialist

SSM Health; Missouri; On-site; USD 36,000 - 48,000; Full time

Job summary

SSM Health Saint Louis University Hospital is seeking a patient scheduling specialist to accurately schedule procedures and collect the necessary demographic, insurance and clinical information for the procedure.

This full-time Day Shift role runs Monday through Friday from 8:00 AM to 4:30 PM, with a 40-hour workweek. Experience in customer service, Epic, and phone triage is preferred, and a High School diploma or 10 years of work experience is required.

Qualifications

• High School diploma/GED or 10 years of work experience.
• No experience required.

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures in a manner that utilizes the patient's time and resources.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Skills

Customer service

Epic

Phone triage

Scheduling

Education

High School diploma/GED or 10 years of work experience

Job description

SSM Health Saint Louis University Hospital is seeking a patient scheduling specialist to accurately schedule procedures and collect the necessary demographic, insurance and clinical information for the procedure.

This full-time Day Shift role runs Monday through Friday from 8:00 AM to 4:30 PM, with a 40-hour workweek. Experience in customer service, Epic, and phone triage is preferred, and a High School diploma or 10 years of work experience is required.