Representative-Scheduler

Baptist Memorial Health Care; Meridian (MS); On-site; USD 29,000 - 42,000; Full time

Job summary

Baptist Memorial Health Care is seeking a front desk specialist responsible for obtaining accurate demographic, insurance, and clinical information and entering it into the computer system to create new patient accounts and financial records.

You will schedule patients with the appropriate provider across the BMHCC system and perform other duties as assigned, including coordinating patient flow and handling calls while maintaining accurate documentation.

Qualifications

• Basic computer skills, ability perform basic math computation. Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly.

Responsibilities

• Coordination of patient flow by following established scheduling procedures and protocols.
• Handles phone calls for all internal and external customers in to the department.
• Competently uses the hospital information and telecommunications systems to maintain records, correspondence, and reports to facilitate timely communication and accurate documentation.
• Communicates with staff and customers by maintaining, receiving, conveying and recording information accurately.
• Completes assigned goals.

Skills

Customer service

Communication

Basic computer skills

Math computation

Education

Medical terminology knowledge

Business/college courses preferred

Tools

EPIC EMR

Job description

Job Summary

Obtains accurate demographic, insurance, and clinical information and enters in to the computer system to create the new patient account and financial record. Schedules patient with the appropriate provider across the BMHCC system. Performs other duties as assigned.

Overview

Job Summary

Obtains accurate demographic, insurance, and clinical information and enters in to the computer system to create the new patient account and financial record. Schedules patient with the appropriate provider across the BMHCC system. Performs other duties as assigned.

Responsibilities

• Provides coordination of patient flow by following established scheduling procedures and protocols.
• Handles phone calls for all internal and external customers in to the department.
• Competently uses the hospital information and telecommunications systems to maintain records, correspondence, and reports to facilitate timely communication and accurate documentation.
• Communicates with staff and customers by maintaining, receiving, conveying and recording information accurately.
• Completes assigned goals.

Specifications

Experience

Minimum Required

• None

Preferred/Desired

• 1 year of business experience in a healthcare environment.

Education

Minimum Required

• Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Preferred/Desired

• Additional business/college courses preferred. Knowledge of medical terminology preferred.

Training

Preferred/Desired

• Knowledge of EPIC or other electronic medical records. Front desk clinical clinical scheduling experience preferred.

Special Skills

Minimum Required

• Basic computer skills, ability perform basic math computation. Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly.

Licensure

• None